Thank you so much for using AskTuring.Ai, below please find AskTuring.Ai’s terms and conditions (including the privacy policy), they govern your use of AskTuring.Ai (“AskTuring”, “we”, “us”, or “our”). These Terms and Conditions (the “Agreement”) constitute a legally binding agreement between AskTuring and you (“User” or “you”). By accessing or using our AI-powered platform and services (the "Platform"), you acknowledge that you have read, understood, and agree to be bound by these terms. Your use of the Platform constitutes acceptance of this Agreement in its entirety. We may modify these terms at any time by posting updated terms on our website. Your continued use of the Platform after such modifications constitutes your acceptance of the modified terms. This Agreement is effective as of March 31, 2025.
Grant of Rights and Restrictions
1.1. Access. Access to AskTuring.AI is restricted to Authorized Users of Subscribers (“User”). “Subscriber” means the entity that has entered into a subscription agreement with AskTuring.ai. “Authorized User” means an individual employee, contractor, or agent of Subscriber who has been granted access credentials by Subscriber in accordance with this Agreement. Subscriber is responsible for all activities conducted by its Authorized Users on the Platform.
1.2. Right to Use Platform. AskTuring grants users a non-exclusive, non-sub-licensable, non- transferable, revocable, limited license to use and access the Platform during the applicable Subscription Term for Subscriber’s internal business purposes. Users may not copy or distribute any information published by AskTuring on askturing.ai or any portion of the information. This includes copying, reproduction, modification, republication, uploading, posting or directly or indirectly sending to any information (or portions of information) in any form or by any means. All rights not expressly granted herein are reserved by AskTuring.
1.3. Eligibility. Access to AskTuring.ai is not offered to any person under the age of 18. By using AskTuring.AI you represent and warrant that: (a) you are at least 18 years of age; (b) you are expressly authorized to use AskTuring.ai; (c)that you agree to use AskTuring.ai solely for the authorized purposes, and that you otherwise meet these requirements and agree to the terms and conditions.
1.4. Restrictions. Other than as expressly authorized in these Terms and Conditions, User will not, and will not permit anyone to, do any of the following: (a) modify, translate, or create a derivative work of any portion of the AskTuring.AI Technology; (b) sell, lease, loan, provide, distribute or otherwise transfer any portion of the AskTuring.AI Technology to any third- party; (c) reverse engineer, disassemble, or otherwise attempt to gain access to the source code of AskTuring.AI Technology; (d) display or disclose any portion of the Platform to any other person; (e) remove, alter, or cover any copyright notices or other proprietary rights notices placed on or in any part of the Service; (f) use the Platform to develop, train, or improve (or aid in the development, training or improvement of) a similar or competing product or service; (g) use any robot, spider, scraper, or other automated means to access the Platform; (h) use the Platform for any illegal, harmful, fraudulent, infringing, or objectionable purposes; (i) circumvent or exceed usage limitations or quotas; or (f) permit or cause any third-party to do any of the foregoing.
Feedback. If the User provides any feedback, suggestions, or comments (“Feedback”) to AskTuring.AI concerning the functionality and performance of any portion of the Platform (including identifying potential errors and improvements), User hereby assigns to AskTuring all right, title, and interest in and to such Feedback. AskTuring.AI will be free to use, disclose, reproduce, license, or otherwise distribute and exploit such Feedback for any purpose without payment, attribution, or restriction. User represents and warrants that its Feedback does not infringe or violate any third-party rights.
Intellectual Property and Data
2.1. AskTuring.AI Technology. "AskTuring.AI Technology" means the Platform, all software, algorithms, models, databases, interfaces, tools, features, content, and other technology provided or made available by AskTuring.AI in connection with the Platform, and all modifications, enhancements, and derivatives thereof. AskTuring.AI owns, and will retain ownership of, all right, title, and interest, including intellectual property rights, in and to the AskTuring.AI Technology. Nothing herein grants to User, or should be construed to grant to User, any right, title, or interest in or to the AskTuring.AI Technology except for the limited license expressly set forth in Section 1.2.
2.2. User Data. "User Data" means all data, information, content, and materials that are uploaded, submitted, provided, or made available to AskTuring.AI by or on behalf of User in connection with the Platform, excluding Usage Data. As between AskTuring.AI and User, User is and will remain the exclusive owner of all User Data. User hereby grants to AskTuring.AI a worldwide, non-exclusive, royalty-free license to use, reproduce, store, modify, transmit, and display the User Data solely as necessary to provide the Platform and perform AskTuring.AI's obligations under this Agreement. User represents and warrants that: (a) it has all necessary rights, licenses, and permissions to provide the User Data to AskTuring.AI; (b) the User Data and AskTuring.AI's use thereof as permitted herein will not violate any applicable law or infringe any third-party rights; and (c) it will comply with all applicable legal requirements, including obtaining prior consent or licenses if necessary, when transferring or otherwise making available User Data to AskTuring.AI.
2.3. Use of User Data. Except as otherwise permitted by these terms and conditions, AskTuring.AI will access and use User Data solely for purposes of providing the Platform, delivering maintenance and support, and otherwise performing its obligations under these terms and conditions. AskTuring.AI’s permitted use of User Data includes the right for AskTuring.AI to share User Data with its cloud service provider and other agents and subcontractors of AskTuring.AI, solely for purposes of providing the Platform.
2.4. Use of Usage Data. AskTuring.AI may generate aggregate, deidentified data from User’s use of the Platform and User Data (“Usage Data”) and use it to operate, improve and support the Platform and for other lawful business purposes, including benchmarking and reports. Any use or disclosure of Usage Data will not be identifiable to User or any other individual person.
2.5. AskTuring.AI Data Security. AskTuring.AI will deploy and maintain a commercially reasonable information security program designed to: (a) prevent unauthorized access to AskTuring.AI’s systems and network (the “AskTuring.AI Network”); (b) minimize security risks, including through risk assessment and regular testing; and (c) address information security, physical security, and business continuity management.
Generative AI Terms
3.1. General. "AI Features" means the artificial intelligence and machine learning capabilities of the Platform, including generative AI functionalities. User may submit User Data and other information (including in the form of prompts or queries) ("Input") to the AI. User may submit User Data and other information (including in the form of prompts or queries) (“Input”) to the Platform’s AI Features and receive output from the AI Features (“Output”). User agrees to use the AI Features only for lawful purposes and in accordance with these Terms and Conditions. User will not submit any Input that: (a) contains harmful, threatening, defamatory, obscene, or otherwise objectionable content; (b) promotes illegal activities; (c) infringes upon or violates any third-party rights; or (d) contains any content that User does not have the right to make available.
3.2. AI Providers; Rights to Input and Output. AskTuring.AI may leverage third-party artificial intelligence systems, such as OpenAI, in providing the AI Features (those entities, “Providers”). AskTuring.AI may use, analyze, and process Input or Output for purposes of providing the AI Features. AskTuring.AI will not share User’s Input or Output with any third- party except to Providers and other vendors as necessary to provide the AI Features, however, Providers are not permitted to use User’s Input or Output for purposes of improving or generating their own commercial models nor are they permitted to share, sell, or otherwise distribute User’s Input or Output with third-parties other than in connection with providing the AI Features to User.
3.3. Disclaimers Regarding AI. Due to the nature of the AI Features, AskTuring.AI does not represent or warrant that: (a) any Output will be accurate, complete, reliable, or error-free; (b) any Output does not incorporate or reflect third-party content or materials; (c) any Output will not infringe third-party intellectual property rights; or (d) the AI Features will be uninterrupted or free from harmful components. Outputs are generated through machine learning processes and are not tested, verified, endorsed or guaranteed to be accurate, complete or current by AskTuring.AI. User should independently review and verify all Outputs as to appropriateness for any or all use cases or applications. User is solely responsible for any Output and its reliance on or use of Output. User shall indemnify, defend, and hold harmless AskTuring.AI from and against any claims, damages, liabilities, costs, and expenses arising from User's use of or reliance on any Output. The warranty disclaimers and limitations of damages in this Agreement apply to the AI Features. NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THIS AGREEMENT, ASKTURING.AI WILL HAVE NO LIABILITY TO USER OR ANY THIRD-PARTY FOR DECISIONS MADE BASED ON THE OUTPUT OR OTHERWISE FROM USER’S OR ANY THIRD-PARTY’S RELIANCE ON THE OUTPUT.
Password and Security. User is responsible for maintaining the confidentiality and security of all access credentials (including usernames and passwords) used to access the Platform. User agrees; (a) not to share their password or credentials with any unauthorized person; (b) to implement strong password practices; (c) to use multi-factor authentication if made available; (d) to immediately notify AskTuring.AI if User suspects that their password or credentials have been lost, stolen, or may be used to access the Platform without their authorization; and (e) to ensure that Users log out from their account at the end of each session. User accepts responsibility for all activities that occur under their account or by anyone to whom they have provided such password or credentials. AskTuring.AI reserves the right to suspend or terminate access to any account if it reasonably believes that the account has been compromised or is being used in violation of these Terms and Conditions.
Export Compliance. User will comply with all relevant U.S. and foreign export and import laws in using the Platform and other materials received from AskTuring.AI in connection with this Terms and Conditions. User: (a) represents and warrants that it is not listed on any U.S. government list of prohibited or restricted parties or located in a country that is subject to a U.S. government embargo; (b) agrees not to access or use the Platform in violation of any U.S. export embargo, prohibition, or restriction, and (c) will not submit any User Data or other information to AskTuring.AI or the Platform that is controlled under the U.S. International Traffic in Arms Regulations.
Suspension or Termination Rights. AskTuring.AI reserves the right, in its sole discretion, to immediately suspend User’s use and access to the Platform if AskTuring.AI believes User’s use of the Platform threatens the integrity or security of the Platform or interferes with any other user’s use of the Platform, User is in violation of any applicable law in connection with the use of the Platform, or User is abusing or otherwise making excessive demands on the AI Features outside of normal intended ranges. AskTuring.AI will promptly restore User’s access to the Platform once the condition giving rise to the suspension has been remedied or has otherwise abated. Upon termination: (i) all licenses granted to User will immediately terminate; (ii) User must immediately cease all use of the Platform; and (iii) AskTuring.AI will, at User's request, return or delete all User Data in accordance with its data retention policies, except as required by applicable law.
No Warranties; Limited Liability. ASKTURING.AI MAKES NO ADDITIONAL REPRESENTATION OR WARRANTY OF ANY KIND WHETHER EXPRESS, IMPLIED (EITHER IN FACT OR BY OPERATION OF LAW), OR STATUTORY, AS TO ANY MATTER WHATSOEVER. ASKTURING.AI EXPRESSLY DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUALITY, AND ACCURACY. ASKTURING.AI DOES NOT WARRANT THAT USE OF THE PLATFORM WILL ACHIEVE ANY PARTICULAR RESULT OR OUTCOME FOR USER. EXCEPT AS EXPRESSLY SET FORTH IN THIS AGREEMENT, ASKTURING.AI DOES NOT WARRANT THAT THE PLATFORM WILL BE ERROR-FREE OR THAT THE OPERATION OF THE PLATFORM WILL BE SECURE OR UNINTERRUPTED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL ASKTURING.AI BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THESE TERMS AND CONDITIONS OR USER'S USE OF OR INABILITY TO USE THE PLATFORM, EVEN IF ASKTURING.AI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ASKTURING.AI'S TOTAL CUMULATIVE LIABILITY TO USER FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS AND CONDITIONS OR USER'S USE OF OR INABILITY TO USE THE PLATFORM, WHETHER IN CONTRACT, TORT, OR OTHERWISE, WILL NOT EXCEED THE GREATER OF: (A) THE AMOUNT PAID BY USER TO ASKTURING.AI FOR USE OF THE PLATFORM DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY; OR (B) ONE HUNDRED DOLLARS ($100). THE LIMITATIONS OF LIABILITY IN THIS SECTION REFLECT THE ALLOCATION OF RISK BETWEEN THE PARTIES AND WILL SURVIVE AND APPLY EVEN IF ANY LIMITED REMEDY SPECIFIED IN THESE TERMS AND CONDITIONS IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.
Modification to these Terms and Conditions. We reserve the right to update or modify these terms and conditions at any time to time to ensure they align with our current practices and complies with continually evolving laws and regulations.
Your Privacy. Please review our Privacy Policy to better understand our commitment to maintain your privacy. Our Privacy Policy is incorporated by reference into these Terms and Conditions. By using the Platform, User consents to the collection, use, and disclosure of information as described in the Privacy Policy.
Indemnification. User will defend, indemnify, and hold harmless AskTuring.AI and its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or relating to: (a) User's use of the Platform in violation of these Terms and Conditions or applicable law; (b) any User Data or Input that infringes or violates any third-party rights; (c) User's violation of any third-party rights; and (d) any decisions, actions, or omissions made by User based on Output or User's use of the Platform. AskTuring.AI reserves the right, at User's expense, to assume the exclusive defense and control of any matter for which User is required to indemnify AskTuring.AI, and User agrees to cooperate with AskTuring.AI's defense of such claims.
Governing Law and Dispute Resolution.
11.1 Governing Law. These Terms and Conditions and any disputes arising out of or related to these Terms and Conditions or the Platform will be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.
11.2 Dispute Resolution. Any dispute, controversy, or claim arising out of or relating to these Terms and Conditions or the Platform will be resolved by binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association. The arbitration will be conducted in San Diego County, California, in the English language by a single arbitrator. The arbitrator's decision will be final and binding and may be entered as a judgment in any court of competent jurisdiction. Each party will bear its own costs in the arbitration, and the parties will share equally the arbitration fees.
11.3 Exceptions. Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent or stop the infringement of intellectual property rights or the unauthorized use or disclosure of confidential information.
11.4 Class Action Waiver. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, USER AGREES THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.
Confidentiality. "Confidential Information" means all non-public information disclosed by one party ("Disclosing Party") to the other party ("Receiving Party"), whether orally, in writing, or by other means, that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure. User Data is User's Confidential Information. The Platform and AskTuring.AI Technology are AskTuring.AI's Confidential Information. The Receiving Party will: (a) protect the Disclosing Party's Confidential Information using the same degree of care that it uses to protect its own confidential information of similar nature, but in no event less than reasonable care; (b) not use the Disclosing Party's Confidential Information for any purpose outside the scope of these Terms and Conditions; (c) not disclose the Disclosing Party's Confidential Information to any third party except to its employees, contractors, advisors, and agents who need to know such information to perform obligations under these Terms and Conditions, and who are bound by confidentiality obligations at least as restrictive as those herein; and (d) ensure that any third party to whom it discloses Confidential Information is bound by confidentiality obligations at least as restrictive as those herein. These confidentiality obligations will survive termination of these Terms and Conditions for a period of three (3) years, except for trade secrets, which will be maintained in confidence for as long as they remain trade secrets under applicable law.